Help & FAQs

Contact us if you can't find answers below

I've forgotten my Username or Password.

 If your log in information isn’t working and you have forgotten your username OR password, click on the Forgot Login? link in the bottom left footer section. Select either the lost username or lost password box, fill in the requested information and the security code, click submit and your username/password will be emailed to you at the email address you provided when you registered.

I've forgotten which email address I signed up with. Can I recover my account?

If you have forgotten your registration information, please contact us, using our regular contact form, stating your full name and preferred email address along with any other details you think will help us identify your account. Your username along with a temporary password will be emailed to you within 24 hours to the preferred email address that you give. Instructions on how to change this password to something of your choice will be included in the email.

How do I upload a profile picture?

We recommend headshots are used for profile pictures. To upload one, after logging on go to Profile, then Edit Profile and select the Photo tab. From here, select the Upload New Image option, pick the photo of your choice and select Upload. Click the blue Update button to save.

How do I search for and contact another member?

Detailed Search:

To search for an individual, log on and go to Members - Search Members. This will bring you to a screen where you can either scroll down and review the members who are listed in order of most recent log on. For a more detailed search, click the "Search Users" option. On this screen, you can search by first name, last name, country, state, city, summary of activities, employment status, current employer, prior employer or discipline to find the member or members you seek.

You can enter a key word in the summary of activities.

Quick Search:

There is a Quick Start menu on the right of your screen throughout the website. Use these links to perform a number of searches. For example, clicking the "See all members" option will bring you to the detailed search options. Clicking the Who's Doing What option will bring you to a screen where you can search by this field.

To contact someone:

After verifying that the individual you wish to contact is registered with us, and after locating their profile on the database, click on their name. Their profile details will then appear above a small box saying “Quick message”. Type your message in here and click “Send message”. This will then send automatically to the alumnus you wish to contact.

How do I subscribe to receive eCommunications?

To receive eCommunications automatically, log on to the site. You can then either go to the Newsletters tab, fill out your email address, first name and last name and then click Subscribe. You can also access this subscription feature via the Quick Start menu. You will automatically receive all newsletters.

If I wish to share some news, whom do I contact?

We are always interested to hear from you. Send an email to .

Where can I find out about upcoming events?

We always mention upcoming events in our eCommunications, as well as in prominent locations on the site. Find additional information by going to the Events tab on the website. By clicking on an event you can see the details, who is currently scheduled to attend, and RSVP.

If I want to post a job opportunity how do I do this?

If you wish to post a job opportunity please send us an email with the title of the position you wish to promote, a contact name and email address, the job details, deadline for applications and how you wish to be contacted to We can provide you a list of potential candidates upon request and discuss with you how you wish the job to appear on the site; as a latest news item, in an eCommunication or in a link on our home page.

ACS forwards any resumes we receive in response to the job advertisement to the contact person you give us. We then send a confirmation email to the applicant and inform them that if the company/person sees a fit and wishes to take the application further, they will contact the applicant directly.

How can I sign up as a consultant?

One of the services we provide members is the ability to indicate that you are available for consulting. You can check the box on the edit profile page.

Can I invite someone else to join?

Email your contacts asking them to register if they have, or are working, for an Alaska energy company, or you can log on and use the Invite Others to Join feature which is under the Members tab. 

Why is some information missing from my connection's profile?

When people register with us, some fields in the online registration form are mandatory and some are optional.

BP Benefits Center

You can either:

A) Contact the BP Benefits Center here or B) You can reach the Benefits Center by phone:

within the U.S. call 1-800-890-4100 and from outside the U.S. and Canada call 1-312-843-5290
Participant Services Representatives are available Monday - Friday, 7:00 A.M. - 7:00 P.M., Central Time.